Home is where the heart is, and Kate thinks a lot about making people feel at home. She works for a global hotel corporation. She has two young children, and a husband of ten years.
Now, both Kate's home and her heart are about to implode: she has discovered a series of emails from her husband Adam to another woman. Probing for answers, she realizes this not the worst possible discovery - in fact, it is only the beginning.
As her family unravels, Kate's job becomes increasingly demanding - but how can she provide the perfect guest experience when her own foundations have been knocked away? She tries to hold things together for her daughters, but doesn't know what to tell them when they ask when Adam is coming home. Who was the man with whom Kate built a life? And what is he to her now?